Customer Success Stories
We do not like to boast, yet we are proud of our accomplishments. We have deliberately kept this list anonymous to respect our customers’ privacy. It represents a cross section of projects from the numerous projects L4 Networks has completed since our beginnings in 1987. References are available upon request.
Program & Project Management
European Telecom Provider - L4 Networks established and managed the program and processes to rebuild the core internal network infrastructure. This included hiring local project management staff, secured funding from board, established project & financial controls based on Prince2 and directing the program until each project’s successful handover to operations. Major projects within the program included new redundant 10gb IP backbone linking 9 datacenters; remote access services for employees & 3rd party outsourcing contractors; IPSEC & SSL VPN infrastructure for internal business unit, retail outlets, and partners; renewal of legacy datacenter LAN environments; and new DNS & IPAMS infrastructure. This assignment was in Europe.
Large US Government Agency – L4 Networks provided lead technical Project Management services for the tactical planning and execution of a large data center move from a government owned facility to a shared tenant facility. This included overall project planning and management; technical network & production system migration requirements planning; migration execution; inter-agency and external vendor management and coordination; operational readiness certification by system owners; multi-layer as-built documentation.
European Telecom Provider – L4 Networks provided long term Project Management and engineering support for the design and implementation of multiple concurrent infrastructure enhancement projects related to the consolidation of the customer's eCommerce site. This assignment was in Europe.
Large US Government Agency – L4 Networks provided Project Management and engineering services for the redesign of a special purpose air/ground communication network. This included technical prototyping, reliability maintainability and availability analyses of all components, and comprehensive disaster recovery planning.
Large Health Care Maintenance organization – L4 Networks provide the technical Project Manager for an engineering team in the development, integration and implementation of a nationwide capacity planning system. Project included architectural analysis, network modeling and simulation, application and technology impact studies and empirical network and application traffic data acquisition. Technologies supported were ATM, Frame Relay, OSPF, BGP, TCP/IP, AAL1 CBR, legacy protocols. Project also lead to the integration of RMON II and simulation technologies with the network monitoring centers. This resulted in an estimated 25% reduction in problem resolution time.
International Package Express Carrier – One of our earliest projects, L4 Networks provided technical Project Management for a X25 packet switched network for tracking parcel deliveries world wide.
Engineering / Implementation Services
Enterprise
Regional Medical Clinic - A regional medical asked L4 Networks help transition its infrastructure from a division of a large hospital’s IT department to a fully independent IT infrastructure. Over the course of several months, we successfully migrated the organization and its 12 satellite facilities. Technologies employed included Firewall/Routers, Identity management, Remote Access VPNs, within building wireless, site to site wireless Ethernet bridges, and compliance reporting.
US Government Agency – Infrastructure Assessment - L4 Networks, teamed with Mechanical Engineering firm, performed a comprehensive analysis of the agency’s IT, Electrical, and HVAC infrastructure at their headquarters’ and eleven district office locations.
European Telecom Provider – L4 Networks designed and implemented a wide area network based High Availability Veritas Cluster solution for their Oracle database. Europe based assignment.
Mobile eCommerce Startup. Infrastructure engineering lead along with a team of 4 engineers to develop a mobile eCommerce IT architecture and infrastructure design. Europe based assignment.
Asian Wireless Telecommunications Company. Infrastructure engineering lead along with an engineering team of 8 in the design of a high availability wireless common services platform. This assignment was in SE Asia.
SME
Medical Practice - A medical practice with three branch offices was having trouble with reliable connections to the main office’s practice management system running on a Citrix Server. L4 Networks designed and implemented a IPSEC VPN network which immediately stabilized the infrastructure and enable branch offices reliably access the corporate systems.
Commercial Insurance Agency– fast growing insurance agency with 4 branch offices needed a solution to minimize IT support costs and enable remote offices and agents faster access to corporate applications. L4 Networks designed, built and configured a Terminal Services server and converted existing applications to run under it. All locally installed applications on the workstations (except anti-virus and workstation firewall) were de-installed. All users were then set to run all applications from the Terminal Services server.
L4 Networks also established several IPSEC VPN tunnels linking their branch offices to headquarters. We used the SnapGear firewall/VPN appliances at all locations. This gave remote users fast and easy access to the Terminal Services server. The branch offices only needed standard business DSL connections. The success of this project resulted in a 70% growth in the business in past three years.
Mid-size Financial Services Agency - Customer approached L4 Networks after struggling several months with constant problems stemming from an external attack that compromised several critical IT assets. The incumbent support vendor had sold them solutions that establish VPNs and gateway firewalls and they were ensured that these were adequate to protect the organization from external attacks. Yet on-going server and workstation instability continued to plague the organization.
Our engineers discovered that the firewall features in all internet facing VPN routers were disabled. No workstation or gateway level anti spyware nor workstation firewalls, furthermore, had been implemented. Numerous systems were infected with serious spyware and trojans. After accepting our remediation proposal, our engineers established a secure IPSEC based VPN network based on the snapgear product. We also installed a centrally managed AVI solution and wrote enforcement policies to keep their network secure.
Nationwide Fitness Center – Problem: Company found it difficult to manage a diverse portfolio of fitness clubs and needed a solution whereby clubs data could be centrally monitored and controlled. Solution: L4 Networks established wide area VPN based network, linking all sites to headquarters.
NGO Consulting Firm – Problem: Firm has employees scattered worldwide on various AID funded projects and needed a clientless solution for road warriors to VPN back to HQ. Solution: L4 Networks installed a SSL VPN server to enable mobile workers’ access.
Oncology Clinic. L4 Networks designed voice & data infrastructure for new radiotherapy clinic based in the Caribbean. We developed RFPs, reviewed subsequent responses, and made selection recommendation that led to contract award.
Security / Redundancy Audit
Financial Services Company (credit processing) – Network & Security Audit – L4 Networks performed an IT Infrastructure analysis & audit (network, systems and security) for a customer and their key business partners in the retail credit reporting industry. This included identification of business critical transactions; review of relevant documentation (BIA/RA, BCP/DR, technical specifications, etc.); comprehensive site surveys; staff interviews; infrastructure and security audits (customer and partners); documentation of risks; recommendations for improved redundancy and for mitigation of identified vulnerabilities and single points of failure (SPOF).
Disaster Recovery Planning
Medium Governmental Agency – L4 Networks developed disaster recovery and business continuity plan schema which led to a full-scale Business Impact Analysis and Business Continuity/Disaster Recovery plan.
VOIP
We have assisted several customers implement VoIP service using our SnapGear, Fortinet and Cyberoam products. The reasons are the low latency and QOS/TOS features and our technical skill in configuring these units for these services.
Network Installation / Support
Local Government County Public Library – L4 Networks installed a turn-key network system. This included building cabling, computer room design and installation and servers. Afterwards we provided on going technical support and cross training of library technical staff until the library was in a position to self-support.
Local Government County Sheriff Department - L4 Networks installed a turn-key network system which included cabling, servers and racks, and applications deployment. We also provide ongoing support for public safety records management software and server platforms.
Non Profit NGO – L4 Networks installed an office network for a nonprofit humanitarian organization dedicated to providing critical medical assistance to victims of disaster, poverty and neglect worldwide.
We just don't talk about IT, we get IT done.SM